Call Guides and Scripts
Do you have a top sales agent who says the right things all time? You can make sure that all of your agents say the correct things by taking advantage of call guides and scripts. Finding the right sales pitch is the hard part, once you’ve found it you can easily replicate it and make sure that all your sales team are working coherently.
With CallPro CRM you can easily create and update scripts on-the-fly, ensuring your agents with always be up to date and prepared. Eradicate the need for printed scripts and objection handling guides – no more clutter.
Ensure agents say the right things at the right times
Effortlessly note the responses from your contacts
Report and export all script results
Create scripts or guides for different stages of the sales cycle
Note all interactions made with a contact within the account view
Have multiple scripts or call guides for different scenarios (not just for sales)
Social Media Tools
View and track your prospect’s social media activity to gain vital insights through information which is automatically gathered, enabling your sales team to simply enter an account and have all the information they need ready waiting in one place.
The CallPro CRM social media prospector empowers you to search for prospects based on particular criteria, such as job title, company and location. View a client’s social media feed by linking their Twitter to their account profile, providing you with a complete view of their social media activity.
Have live updates of your contacts by utilizing Google News and Twitter feed functionality. By embedding social media channels to a contacts profile it will help sales reps to gain and establish relationships through having a better understanding of their client’s interests and requirements.
Send tweets and direct messages to a contact from within the CallPro CRM system
Generate new leads through unique functionality
Gain in-depth insights from channels including Blogger, Facebook, Google+, Instagram, Issue, Pinterest, YouTube and Vimeo
Have prospects Google News and Twitter feed on an account profile
Real-time social media post updates
Researching a contacts information made simpler
Send out follow up emails to all of your contacts that you get in touch with, all from the click of a button through automated email campaigns. The email editor allows you to create personalized emails to send out so you can follow up a lot more effectively. Examples of using email marketing for telemarketing include following up on a call, scheduling a call back, reminder of an appointment, booking a demonstration and much more.
With the email success tracker, you are able to see if your contact opened up your email and what links they have clicked-through on. CallPro CRM gives you a true idea of how interested a prospect is by allowing you to heavily monitor their actions over a call and email.
Close more sales – with triggered email campaigns the sales cycle will be quicker as time wasted tailoring messages will be eliminated.
Increased customer loyalty – prospects and customers will feel valued as responses are instant and tailored to them.
Monitor email success rates in real-time
Directly editable emails from the canvas
Simple to use editing tools
Specific interactions triggering email marketing automation campaigns