CRM System Comparisons
CRM systems come with a huge range of capabilities, many specialize in certain functions, others are more generic and have options to add-on specific functionality. FIVE is a call center CRM, by which we mean that it was designed for outbound call centers with anything from 10 to 500 agents and is designed to enable a much higher call rate. Here we list several CRM systems to allow you to easily see some of the differences.
Hubspot
Hubspot CRM is designed for general customer management, deal tracking, marketing. Needs to be combined with Hubspot Marketing to gain email marketing features.
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MS Dynamics
Microsoft Dynamics CRM is designed for general customer management, wide range of other functionality needing configuration and add-ons.
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Pipedrive
Pipedrive CRM is designed for individuals to manage their own leads.
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Salesforce.com
Salesforce CRM is designed for general customer management, wide range of other functionality needing configuration and add-ons.
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Sugarcrm
SugarCRM is designed for general customer management, configuration and add-ons provide functionality for a wide range of other generic uses.
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Zoho CRM
Zoho CRM is designed for general customer management, configuration and add-ons provide functionality for a wide range of other generic uses.
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