The Call Center software for better inbound/outbound calling. Call us on 727 474 1407 (USA) or 01249 566010 (UK)

High Volume Outbound Calling and Email Marketing

As a call center CRM, FIVE contains all the functionality needed to run high volume outbound campaigns for both B2B and B2C.
Designed from the start for outbound calling for scenarios of 5 to 200+ seats, the concept is to at least double your call volume compared to "regular" CRM systems. The system includes regular CRM functionality and everything needed for managing agents, the data and calls. The built-in email marketing can be used to generate warm leads for calling.

FIVE key questions

  1. Do you need to have multiple databases for data segregation?
    • FIVE is unique in the way you can manage up to 999 live databases within the same system. True concurrent blended inbound and outbound.
  2. Does your sales team get stuck with no answers to calls?
    • FIVE’s call analysis will show them the best time to call each record
  3. Has your team asked for the decision maker who no longer works there?
    • FIVE’s LinkedIn feature comes as standard, just pull the contacts into the CRM
  4. Inadequate call quantity and call-back management?
    • FIVE offers auto-dial so you can supercharge the outbound dials with automated call-backs
  5. Do you need extensive marketing capabilities?
    • With a strong marketing side you can send advanced email campaigns, text messages, automated emails to confirm bookings with strong social media integrations.

FIVE was made for predominently outbound calling scenarios, this generally means telesales, telemarketing, lead generation, lead management and account management.

Our specialism is managing outbound calling, often in call centers, or otherwise with agents working remotely. FIVE has been developed over 15 years and has been tuned to cater for our customers’ needs, most of whom have been with us for many years.

More about call center CRM

What our customers think:

  • "The team at FIVE CRM are excellent.  Extremely professional and have the ability to understand your individual business needs. Which in turn meets your budget and gives you a feeling that you are being looked after superbly, this is vital when you starting up a new business. Nothing is too much trouble."
    Maria M.Director | Bespoke Business Connections
  • "We have been using FIVE CRM for quite some time and watched it develop. It is a very easy to use system which means it does not take much time to train new people on it. It is great how it can be bespoke to your clients’ needs and the staff are excellent helping out if you need their assistance. Much easier to use than Salesforce of Goldmine. Would thoroughly recommend using it and it is cost efficient too!"
    Antonia L.
    Antonia L.Sales Director | Lingo Telemarketing
  • "Great Customer Service. Support team always super helpful whenever I need anything"
  • "What a fantastic company FIVE CRM are to work with. The system is so effortless and easy to use, from scheduling and creating email campaigns, it's compatibility with so many other systems and integrations, right through to the smallest of things that save us so much time like the research options in accounts that take you straight to your desired search engine to find further information on accounts that you may need. Should however you get a bit stuck nothing is ever too much for Trudy and the team, they are ALL fantastic and so friendly! Our main issues are always user error, not the system so even when we're being a bit silly and cannot perform certain things in the system, they're always on hand to help and the support is world class. We've been using this system for a few years now and so far no other system that I have ever used of known companies to use comes close to this CRM. I cannot recommend this company enough and always put them forward to clients and business associates."