FIVE CRM

The hosted Call Center CRM for better outbound calling: call us on 727 474 1407 (USA)

Background

At FIVE CRM, making things simpler is our passion. We believe software should be simple, hassle-free and easy to use and that’s why we develop all of our products with our customers in mind. We create outstanding software to solve business problems, whether that’s trying to make sense of your data or automating key customer touch points.

FIVE provides market-leading software solutions dedicated to helping customers in particular with outbound calling scenarios. Although don’t expect to do it alone – our team are on-hand to help and guide you. We’re devoted to ensuring you succeed.

Established in 1991 and with customers in over 35 countries, FIVE (originally CallPro CRM) started as calling software built to help telemarketing set-ups boost productivity and transform how call agents handle calls. Fast forward three decades and FIVE has developed vastly with a wide and ever-growing range of functionality to help call centres achieve their goals.

Headquartered in Wiltshire, UK, FIVE’s parent company, Quality System Solutions Ltd, has the strength and resilience to give customers the confidence they need to trust FIVE with their business.

5 Reasons to use FIVE CRM

1

Centralised Toolset

A large set of tools all in one place allowing you to manage your sales & marketing effortlessly.
2

Innovation At The Heart

Invest in a company who cares about developing, enabling you to grow and succeed.
3

Inclusive Support

Benefit from inclusive local support via chat, email and phone ensuring your uptime.
4

Working With You

We work with all of our customers to ensure they’re happy with the service they receive.
5

We Get Results

All of our individual solutions are built to get required results and boost your business.

Customer comments

  • We are still quite new to FIVE CRM, but I am very pleased with their accessibility and professionalism and unlike almost all other experiences with CRMs and other Software Application providers, I really appreciate the personable approach take. The support team have been fantastic and a particular shout out to Harriet! Yes, we have a few teething issues as we try to customise the system for our own requirements, but all in all, the experience is very good and I would certainly recommend FIVE CRM to our clients and business associates.
  • "FIVE CRM is user friendly, transparent and manages our call volume as well as our data. We couldn’t be more pleased with what CCAR and FIVE CRM have built together."

    Rebecca Allen | Conneticut Center for Addiction and Recovery

  • "FIVE CRM was recommended to me by a customer, I found the whole sales process with Jack, very easy and very informative before I made the decision to use the system. The CRM system itself is uncomplicated, easily adapted to the way I want everything to look and perform for telemarketing. I find the Support I have received, really good, as I quite often find myself deleting things in error and they always put things right for me so quickly. I would highly recommend the system and the staff at FIVE CRM and look forward to using the system long term."
    Cheryl Turley, Director | Virtual Work Solutions Telemarketing
  • "FIVE CRM allocated a chap to me that I can only describe as a software genius. He wrote a tailored program to port over every single piece of information over from the Excel format. It’s worth pointing out, that FIVE CRM is ‘very’ customisable, so I took full advantage of the system and got to work tailoring it to my own needs."
    Joe Schwok, Managing Director | IFA
  • "FIVE CRM allocated a chap to me that I can only describe as a software genius. He wrote a tailored program to port over every single piece of information over from the Excel format. It’s worth pointing out, that FIVE CRM is ‘very’ customisable, so I took full advantage of the system and got to work tailoring it to my own needs."
    Joe Schwok, Managing Director | IFA
  • Having used most of the CRM systems in the market in the past 15 years I can say with certainty that Five is by far the best. With it being customisable for each client area, providing full visibility and transparency to clients for reporting, allowing agents to have designated call lists which makes our teams so much more efficient. The email marketing tool if easy to use and provides needed stats on clicks and opens. The ability to increase or decrease licences provides flexibility and helps be cost effective and the support services are always friendly and quick to resolve any issues. Could not recommend highly enough.
  • "FIVE CRM has been very helpful in helping us in providing recovery coaching and peer support services through our state-wide warm-line and services in emergency rooms in three hospitals"

    Owen Doughtery | Georgia Council on Substance Abuse

  • "From the very beginning FIVE CRM has exceeded all of my expectations. Their ability to customize the solution to meet our needs, the number of features they have and the service in general has been impressive. At any point feel free to reach out to me personally, I’ll confirm they're on top of their game."
    Graham McNeil, Managing Director | Optimed