10 Best CRM Software for Engaging Talent in 2023
Cecily Giancaterino
Jun 27, 2023
∙
17 min read
CRM
Attracting and retaining the best talent has become more challenging than ever, especially now, when the business landscape evolves, and competition intensifies. More and more companies find that traditional hiring methods no longer suffice, so they start looking for ways to optimize and improve their recruitment processes.
In this article, we take a deep dive into the ten best recruitment CRM software for 2023, covering their key features and differentiators to help you make an informed decision.
Key Takeaways
Here are the key things to know about recruitment CRM platforms:
- A good recruitment CRM software offers integrations with other tools for a seamless recruitment workflow.
- Price, features, usability, and customer support are key considerations when selecting a 4ecruitment CRM software.
- Recruitment CRM software can lead to significant time and cost savings in the recruitment process.
- The right recruitment CRM software can help businesses attract and secure top-tier talent in a competitive market.
- Recruitment CRM software centralizes candidate information, promoting organization and efficiency in the recruitment process.
Table of Contents:
What is Recruitment CRM Software?
Recruitment CRM software is a platform designed for recruitment agencies and HR departments to manage and improve relationships with job candidates, streamline the hiring process, and enhance their overall efficiency.
From sourcing and screening candidates to tracking their progress through the interview process, recruitment CRM software helps keep all this information in one place.
How to Evaluate Recruitment CRM Software
Take these factors into consideration before choosing a recruitment CRM software:
Price
The cost is often one of the first things to consider. Recruitment CRM Software varies in price, depending on the features offered, the size of your business, and the number of users.
While finding a solution that fits your budget is essential, remember that the most inexpensive option may not always provide the best value.
Features
Look for a recruitment CRM with functionalities that align with your recruitment needs. These might include candidate sourcing, application tracking, interview scheduling, and analytics capabilities. Integrating with other tools, such as email platforms or HRIS, is also important for a seamless workflow.
Customer Support
Consider the level of customer support provided by the software vendor. No matter how intuitive a tool is, you'll likely have questions or run into issues.
Good customer support can make the difference between a minor hiccup and a major headache. Look for vendors that offer comprehensive support through multiple channels such as email, phone, and live chat.
FiveCRM
Rating: 4.4/5 (G2)
Key Features:
- Complete customization: Fully tailor FiveCRM's interface and functions to fit your recruitment agency’s workflows.
- Native app builder: Get rid of spreadsheets to manage and track calls, leads, and contacts to keep everyone in the loop.
- Email marketing: Run effective email campaigns within the FiveCRM ecosystem, from sending job alerts to prospective candidates to nurturing client relationships.
- Custom analytics: Create customized reports and visualizations for specific recruitment and sales metrics.
FiveCRM is a customer relationship management platform built specifically for telemarketing teams. Even so, with over 999 completely customizable workspaces, automated appointment setting and call-back management features, and custom reporting dashboards, virtually any business can use the software to run successful recruitment campaigns.
The platform’s s built-in telemarketing and email marketing features allow organizations to streamline communication with potential candidates and clients, thus boosting their outreach efforts. Moreover, the native app builder lets users create custom applications for managing calls, leads, and contacts easier than ever.
FiveCRM offers an all-inclusive pricing model starting at $63 per user per month.
Bullhorn
Rating: 4/5 (G2)
Key Features:
- Dashboard Reporting: Convert recruitment activities into valuable business insights via customizable reports.
- Built-in Communication Tools: Enable job seekers to easily find and apply to open positions by contacting them straight from Bullhorn.
- Customizable Workflows: Streamline the recruitment workflow and use AI to automate mundane tasks.
Bullhorn is a staffing and recruitment software that streamlines operations and increases sales. It offers a unified platform for managing all candidate-related information, including jobs, shifts, and tasks.
The platform’s Pulse technology tracks all email activity related to each candidate, offering a complete overview of their interactions with your team.
Companies of all sizes use Bullhorn to power their entire recruiting process, from candidate sourcing to interviewing, onboarding, and even paying employees.
Zoho Recruit
Rating: 4.4/5 (G2)
Key Features:
- Highly customizable: Adjust the platform according to your unique hiring process and recruiting pipeline.
- Built-in evaluation tools: Send pre-screening questionnaires, conduct background checks, and ensure EEO and OFCCP compliance from a single platform.
- Automate sharing: Broadcast your job vacancies to over 75 job boards with a single click.
Zoho Recruit is an all-in-one talent acquisition platform built for staffing agencies and internal HR teams. Its advanced automation capabilities make it easier to find, evaluate and communicate with candidates more efficiently.
The platform provides a consolidated, user-friendly database storing all candidate information. You can use all this information to create separate Talent Pools that group and filter candidates based on factors like skill, location, and industry.
You can streamline the evaluation process further by sending pre-screening questionnaires, conducting background checks, and integrating Zoho Recruit with top assessment platforms like HackerRank and HireSelect.
Tracker
Rating: 4.6/5 (G2)
Key Features:
- Complete ATS: Manage the entire recruitment process, from job posting to candidate selection.
- Fully customizable: Tailor the platform and recruitment process to meet your organization's specific needs.
- Auto-match: Automatically match new candidates to open positions based on their skills and qualifications.
Tracker is a recruitment CRM and applicant tracking software aiming to streamline the entire hiring process. Businesses rely on the platform’s AI ranking engine and skills profiling features to enhance the candidate selection process, ensuring the most suitable candidates are matched to open positions.
The custom fields, screen layout designer, and custom branding make the software highly customizable, suiting the unique needs of each recruitment or staffing agency.
Tracker integrates with various platforms, such as Excel to import data, or Outlook and Gmail to synchronize with your existing calendar.
Jobvite
Rating: 4/5 (G2)
Key Features:
- Powerful automations: Reduce hiring time, simplify talent acquisition, and streamline onboarding with Jobvite’s automation capabilities.
- Complete customization: The platform’s configurable dashboards, workflows, and feedback options can be customized to fit any business.
- Unified view: Get a 360-degree view of candidates and track the entire history of applications and interactions.
Jobvite simplifies the process of finding and hiring the right people for your organization or clients. Its customizable dashboards and workflows can be tailored to your team's needs. Plus, it features a portal that makes it easier for your team to work together, communicate, and share feedback.
The platform keeps everyone in the loop with real-time updates on interview schedules, alerts on the day of interviews, and in-app messaging, which makes the hiring process smoother and more efficient for everyone involved.
Ascendify
Rating: 4.8/5 (G2)
Key Features:
- Candidate matching AI: The platform uses innovative technology to rank current, past, and potential candidates based on how well they match a specific job.
- Centralized candidate management: Gather and manage candidate information from different sources, like your Talent Community and ATS, all in one place.
- Audience segmentation: Deliver highly targeted messaging throughout the candidate journey based on data from site behavior, engagement signals, and candidate status.
Ascendify is a candidate relationship management system powered by the Radancy Talent Acquisition Cloud. The CRM uses smart data, AI, and automation to identify and engage talent, making interactions more meaningful. This means recruiters can focus more on people and less on managing technology.
In addition, Ascendify has a smart sourcing feature that helps you find potential candidates for job openings from various sources, including your own databases, external candidates, and even current employees.
The platform also simplifies the event management process by allowing your team to promote events, create event-specific landing pages, and collect attendee data from a single tool.
Beamery
Rating: 4.1/5 (G2)
Key Features:
- AI-powered recruiting: Reduce bias at every stage of the talent lifecycle with AI-powered, real-time insights.
- Plan and pipeline talent: Build and nurture talent pipelines to quickly fill skills gaps.
- Simplify scheduling: Arrange interviews and collect candidate feedback directly from your email or talent pipeline.
Beamery is an ethical AI-powered talent platform. Their system uses AI that avoids personal data, ensuring hiring decisions are unbiased and representative of real-world scenarios.
This AI isn't a black box either – it explains the reasoning behind every recommendation, helping job seekers and employers understand how decisions are made. Moreover, the AI is built to stick to new rules and regulations, ensuring everyone gets a fair shot at opportunities.
The platform also offers a unique way of managing skills data with a single source of truth, improving recruiter efficiency and providing better insights into candidates.
LiveHire
Rating: 4.5/5 (G2)
Key Features:
- AI-powered candidate matching: Use artificial intelligence to identify candidates with the right skills and experiences for each job role.
- Deep candidate profiles: Each profile contains detailed data on specialties, experience, and job preferences for better job matching.
- Rapid engagement: Leverage two-way text messaging directly from your dashboard for instant communication.
LiveHire is a cloud-based human resources platform focusing on recruitment and talent management. It's designed to help companies build and nurture talent pools for current and future job openings, thus creating a proactive, candidate-centric approach to recruitment.
The platform uses AI to match candidates to available roles based on their skills and experiences, which are stored in candidate profiles. These profiles also help your recruiters deliver a more personalized and engaging experience for potential candidates.
In addition, LiveHire's platform is mobile-friendly, allowing for easy communication between recruiters and candidates, like sending personalized job invitations via SMS.
Skeeled
Rating: N/A
Key Features:
- Built-in scheduler: Easily coordinate interview times with candidates with integrated calendars and self-scheduling options.
- CV database and search engine: Easily sift through your CV database and find candidates who fit specific requirements quickly.
- One-way video interviews: Understand candidates better by integrating pre-recorded video interviews into your screening process.
Skeeled offers a variety of features designed to streamline the recruitment process and help you find the best candidates for your organization. Easy-to-fill online application forms and personalized email templates make communication with candidates simple and efficient.
The platform’s automated CV screening, comprehensive database, and search engine help you quickly identify suitable candidates, while its multilingual functionality enables you to reach a diverse pool of candidates.
Last but not least, Skeeled’s custom workflows and roles and permissions options let you tailor the hiring process to your team's specific needs.
Recruit CRM
Rating: 4.7/5 (G2)
Key Features:
- Client management: Set up and keep track of meetings with candidates and clients.
- Call logs: Record and keep track of calls made to or received from candidates and clients to ensure clear and effective communication.
- Transparent conversations: Stay in the loop with your team's email communications to candidates and clients to avoid confusion and maintain organization.
Recruit CRM is a recruitment tool designed to manage the end-to-end hiring process, combining customer and candidate relationship management features. This holistic approach helps recruiting firms nurture existing customers, acquire new ones, and predict revenue trends.
The platform allows you to create sales pipelines based on your business needs. This level of customization and integration, coupled with its complete feature set, makes Recruit CRM a powerful tool for recruitment firms aiming to streamline their processes and improve productivity.
Supercharge Your Recruitment Process with FiveCRM
FiveCRM goes beyond what most recruitment CRMs offer with features designed to streamline your recruitment process and save you valuable time. It helps manage relationships with clients and candidates and focuses on optimizing your entire recruitment cycle.
Whether tracking candidate progress, managing job postings, or facilitating effective communication with clients, FiveCRM has got you covered.
Book a demo to see exactly how FiveCRM can revolutionize your recruitment process.
FAQs: Recruitment CRM Software
Q: What is recruitment CRM software?
A: Recruitment CRM software is a platform designed for recruitment agencies and HR departments to manage relationships with job candidates, streamline the hiring process, and enhance overall efficiency. It centralizes candidate information, facilitates candidate sourcing, application tracking, interview scheduling, and provides analytics capabilities.
Q: How can recruitment CRM software benefits businesses?
A: Recruitment CRM software can lead to significant time and cost savings in the recruitment process. It helps attract and secure top-tier talent in a competitive market by centralizing candidate information, promoting organization and efficiency. Features like candidate sourcing, application tracking, and analytics provide valuable insights for informed decision-making and streamlined workflows.
Q: What factors should I consider when evaluating recruitment CRM software?
A: When evaluating recruitment CRM software, consider the price, features, usability, and customer support. Price should align with your budget while offering good value. Look for features that align with your recruitment needs, such as candidate sourcing, application tracking, and analytics. Ensure the software provides comprehensive customer support through multiple channels.
Q: What are the key features to look for in recruitment CRM software?
A: Key features to look for in recruitment CRM software include customization options to fit your recruitment agency's workflows, native app builders for managing calls and leads, email marketing capabilities, and custom analytics for reporting on recruitment and sales metrics. These features contribute to streamlining communication, automating processes, and generating valuable insights.
Q: What are the key features of FiveCRM for recruitment?
A: FiveCRM is a highly customizable CRM platform that offers complete customization, a native app builder, email marketing tools, and custom analytics. Its interface and functions can be tailored to fit the workflows of recruitment agencies. FiveCRM streamlines communication with potential candidates and clients, supports efficient management of calls, leads, and contacts, and provides custom reporting and visualizations for recruitment and sales metrics.
Q: What are the key features of Bullhorn for recruitment?
A: Bullhorn is a staffing and recruitment software that offers dashboard reporting, built-in communication tools, and customizable workflows. It streamlines operations, increases sales, and provides a unified platform for managing candidate-related information. Bullhorn tracks email activity related to each candidate, offering a complete overview of their interactions with your team.
Q: What are the key features of Zoho Recruit for recruitment?
A: Zoho Recruit is an all-in-one talent acquisition platform with high customizability and built-in evaluation tools. It offers candidate sourcing, application tracking, and integrations with other platforms. Zoho Recruit enables sharing job vacancies to multiple job boards with a single click and allows for consolidated candidate management from various sources in one place.
Q: What are the key features of Tracker for recruitment?
A: Tracker is a recruitment CRM and applicant tracking software that manages the entire recruitment process, offers customization options, and provides auto-match functionality. It features an AI ranking engine and skills profiling to enhance the candidate selection process. Tracker integrates with various platforms and provides custom fields and screen layout designs for customization.
Q: What are the key features of Jobvite for recruitment?
A: Jobvite offers powerful automations, complete customization, and a unified view of candidates. It simplifies finding and hiring the right people by providing configurable dashboards, workflows, and feedback options. Jobvite keeps everyone in the loop with real-time updates, interview scheduling, and in-app messaging.
Q: What are the key features of Ascendify for recruitment?
A: Ascendify is a candidate relationship management system powered by the Radancy Talent Acquisition Cloud. Its key features include candidate matching AI, centralized candidate management, and audience segmentation. Ascendify focuses on talent engagement and offers event management capabilities.
Q: What are the key features of Beamery for recruitment?
A: Beamery is an ethical AI-powered talent platform that reduces bias, plans and pipelines talent, and simplifies scheduling. Its AI-powered system explains the reasoning behind every recommendation. Beamery also manages skills data and offers insights into candidates.
Q: What are the key features of LiveHire for recruitment?
A: LiveHire is a cloud-based HR platform focusing on recruitment and talent management. Its features include AI-powered candidate matching, deep candidate profiles, and rapid engagement through two-way text messaging. LiveHire facilitates a proactive, candidate-centric approach to recruitment.
Q: What are the key features of Skeeled for recruitment?
A: Skeeled offers built-in scheduling, a CV database and search engine, and one-way video interviews. It provides online application forms, personalized email templates, and automated CV screening. Skeeled offers customization options for workflows, roles, and permissions.
Q: What are the key features of Recruit CRM for recruitment?
A: Recruit CRM combines customer and candidate relationship management features. It offers client management, call logs, and transparent conversations. Recruit CRM helps recruitment firms nurture existing customers, acquire new ones, and predict revenue trends by streamlining processes and improving productivity.
Q: How can FiveCRM revolutionize my recruitment process?
A: FiveCRM offers features designed to streamline your recruitment process, save time, and optimize efficiency. It helps manage relationships with clients and candidates, track candidate progress, manage job postings, and facilitate effective communication. FiveCRM provides a comprehensive solution for recruitment agencies aiming to enhance their entire recruitment cycle.
Michael King says...
"I can’t think of a time where a client has requested something that we weren’t able to do with FiveCRM. Unlike most systems, it has a lot of flexibility."
Managing Director, Senior Response
JAINE HUSBANDS SAYS...
“Each client, and each of their campaigns, has its own unique specifications. We essentially needed to set up mini CRMs on one platform to meet those requirements.”
Operations Director, Team Telemarketing
Why wait?
Start improving your outbound efficiency now, with the most customizable Telesales solution on the market.