We contacted FIVE CRM to build a specialised CRM system for the purpose of increasing our productivity in conjunction with our SAP system. We couldn’t have been more pleased with their process and we hope to be a customer for a very long time.
FIVE CRM were instrumental in ensuring that we were kept informed throughout the entire project. Their attention to detail, ability to communicate effectively and desire to assist in any way possible was a breath of fresh air.
They brought our project to within our budget and were excellent in looking at ways to streamline processes which ultimately provided us with options to save money.
Our project was a little unusual for a CRM build but because of their expertise in telesales, telemarketing, lead generation and lead management, we were able to combine these aspects to create a customised solution that was well thought out. Coupled with their great problem solving and thinking outside of the box skills, this system will be used by our large inbound and outbound sales teams.
FIVE CRM are very responsive and are always contactable via phone or email. Throughout the project FIVE CRM were very competent and detail orientated which is so important when migrating to a completely new system.
In short, it was a pleasure.
Lyreco are a European leader in the distribution of office supplies and solutions for businesses with over 100,000 stock products.