Boost Communications With A Great Outbound Calling Strategy
The phone rings, the customer says ‘hello,’ and the conversation begins. For decades, the humble outbound call has been...
110 Best Practices For Customer Onboarding
A successful customer onboarding is critical to reducing churn and turning new users into loyal poduct champions. Keep these...
Here are the 5 Best Telemarketing Tools for 2022
Telemarketing tools are programs that automate many of the processes associated with telemarketing, such as sales, prospecting, compliance, contact management, and lead...
VoIP and CRM – The Perfect Match For Increasing Productivity
The Voice over Internet Protocol or VoIP phone system is a must-have for businesses that rely on making calls...
9 New features to look for in a customer service CRM – Part 2
With the advent of mobile phones, social media, emails, and other online services, consumers now spend most of their...
Sales And Marketing Automation To Handle More Leads
It’s no lie that sales and marketing reps are extremely busy professionals. Apart from finding leads and driving sales,...
Re-engage With Dead Leads Using Email Marketing
Email marketing is a challenging aspect of every business – there’s no doubt about that but what is even...
9 CRM Productivity Features Your Company Should Be Using
There is no dearth of Customer Relationship Management software in the market – in fact, you can find one...
6 Appointment Scheduling Mistakes To Avoid
Without a schedule or an organised way of doing things, it is difficult for professionals to run their business...
4 aspects call centers must track for optimum customer satisfaction
Running a call center means more than just placing calls and receiving them. There is a lot more that...
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