Call Center CRM Software

10 Effective Sales Training Ideas For Your Team
In a continuously changing and dynamic business world, if you want to stay ahead of the competition, the best...
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What search terms to use to find the right CRM for your business
Using a Customer Relationship Management Software is the need of the hour, with businesses trying to reach new prospects...
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7 things you can do for your business during COVID-19
The beginning of the pandemic put a halt to a lot of businesses and has been a driving factor...
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7 Efficient tips to work with global teammates
As businesses move towards being more connected with clients and teammates across the globe, companies are adapting to a...
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10 Best Practices For Customer Onboarding
If clients don’t know how to use your services and platforms, how will they benefit from it? Keeping this...
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Virtual Meetings 101 – 9 things to check before the call
As we settle into the new normal of working remotely, virtual meetings have become a part of our workday....
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How To Handle A Difficult Customer Over The Phone
With all businesses settling into a virtual work environment during COVID-19, it is now more necessary than ever to...
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10 Customer Success Metrics You Should Measure
When analysing and gauging how your business is doing, most companies focus on looking at activity-based metrics but this...
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How a CRM software can help you stop wasting time and money
How a CRM software can help you stop wasting time and money In any traditional office, employees still store...
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7 skills every agent needs for customer satisfaction
Most companies nowadays have customer service centres for helping with client queries and issues. Since it isn’t possible for...
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