Call Center CRM Software

Virtual Meetings 101 – 9 things to check before the call
As we settle into the new normal of working remotely, virtual meetings have become a part of our workday....
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How To Handle A Difficult Customer Over The Phone
With all businesses settling into a virtual work environment during COVID-19, it is now more necessary than ever to...
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10 Customer Success Metrics You Should Measure
When analysing and gauging how your business is doing, most companies focus on looking at activity-based metrics but this...
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6 ways to promote positive customer reviews
Positive customer reviews are the best way to sell your products or services and promote your business. People are...
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7 Ways To Ensure Customer Loyalty
Each company goes through a number of phases where they experience ups and downs depending on how well their...
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What Businesses Should Know About GDPR Legislation
If your business handles personal data belonging to EU citizens, you need to know about the upcoming GDPR legislation....
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How to Turn Happy Clients into Brand Advocates
“Brand advocacy” is currently a major talking point amongst marketers, but what is it? And how can you turn...
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Who is Involved in Your Lead Nurturing Campaign?
Welcome to the latest installment in our lead nurturing series. We’ve already covered what lead generation and nurturing are...
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Posts tagged with ‘Clients’