Call Center CRM Software

Social Media KPIs You Should Monitor
In today’s connected world, it’s nearly impossible to avoid social media. While social media has given everyone a chance...
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Four Types of Telemarketing That Generate New Customers for Your Business
KEY TAKEAWAYS Telemarketing is the direct marketing of goods or services to potential customers over the telephone or the...
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How Automated B2B Appointment Setting Leads to More Sales
If you run a business that sells products or services to other businesses, you’ve definitely thought a lot about...
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Everything You Ever Wanted to Know About Telemarketing
Telemarketing might sound like a relatively new term, but it first appeared in print in 1967. For decades, telemarketers have...
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Here are the 5 Best Telemarketing Tools for 2022
Telemarketing tools are programs that automate many of the processes associated with telemarketing, such as sales, prospecting, compliance, contact management, and lead...
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Here’s How GDPR Impacts Customer Services in Your Organization
Complying with GDPR may be a concern, but good preparation can make all the difference. Here, we explore how…
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Using A CRM To Fix Customer Pain Points
It is not always easy to understand what customers exactly want. When it comes to the various problems and...
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Why Customer engagement is necessary during the COVID-19 crisis
Customer engagement is one of the most important factors in having loyal clients who always return to you for...
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10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
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5 Challenges To Overcome When Managing A Remote Business – PART 2
Remote working has become the new normal for companies, whether it is a change adapted due to the Coronavirus...
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Posts tagged with ‘CRM’