Call Center CRM Software

Beginner’s Guide to Email Marketing Automation
Sending out automated emails is a great way to keep your existing customers and new leads engaged, informed, and...
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10 Best Practices For Customer Onboarding
A successful customer onboarding is critical to reducing churn and turning new users into loyal poduct champions. Keep these...
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Lead Scoring and How To Use It in Your Call Center
Humans tend to rank things based on perceived value. Think of award show nominations or sports statistics, where people...
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Four Types of Telemarketing That Generate New Customers for Your Business
KEY TAKEAWAYS Telemarketing is the direct marketing of goods or services to potential customers over the telephone or the...
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How Automated B2B Appointment Setting Leads to More Sales
If you run a business that sells products or services to other businesses, you’ve definitely thought a lot about...
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Everything You Ever Wanted to Know About Telemarketing
Telemarketing might sound like a relatively new term, but it first appeared in print in 1967. For decades, telemarketers have...
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Here are the 5 Best Telemarketing Tools for 2022
Telemarketing tools are programs that automate many of the processes associated with telemarketing, such as sales, prospecting, compliance, contact management, and lead...
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Here’s How GDPR Impacts Customer Services in Your Organization
Complying with GDPR may be a concern, but good preparation can make all the difference. Here, we explore how…
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Using A CRM To Fix Customer Pain Points
It is not always easy to understand what customers exactly want. When it comes to the various problems and...
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Why Customer engagement is necessary during the COVID-19 crisis
Customer engagement is one of the most important factors in having loyal clients who always return to you for...
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Posts tagged with ‘Customer Relationship Management’