Call Centre CRM

CRM + Customer Service = Happy Customers
In a world where the consumers have no dearth of options, it’s important for businesses to stay on top...
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Importance Of Aligning Sales & Marketing
The sales & marketing team of a company may be separate departments in any business altogether, but they both...
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What Your Competitors Can Teach You
Seeing what your competitors are up to is an important element of market research. It allows you to analyse...
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3 Reasons Why Customer Relationship Management (CRM) is Important for Small Businesses
It hopefully goes without saying that clear and consistent communication with potential customers is of utmost importance in business....
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Posts tagged with ‘Customer Service’