Call Center CRM Software

Best practices for generating loyal and lasting customers
It is well-known industry knowledge that retaining existing customers is much cheaper and more efficient than finding new clients...
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10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
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7 things you can do for your business during COVID-19
The beginning of the pandemic put a halt to a lot of businesses and has been a driving factor...
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10 Best Practices For Customer Onboarding
If clients don’t know how to use your services and platforms, how will they benefit from it? Keeping this...
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The Ultimate Guide For Effective Warm Calling
Most sales reps rely on their inbound leads to nurture and move towards making a sale. Getting in touch...
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How To Handle A Difficult Customer Over The Phone
With all businesses settling into a virtual work environment during COVID-19, it is now more necessary than ever to...
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COVID-19 And Marketing – What’s The Right Message To Send Customers?
COVID-19 has affected every area of our lives, whether it is work or personal. In this unprecedented time, many...
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7 skills every agent needs for customer satisfaction
Most companies nowadays have customer service centres for helping with client queries and issues. Since it isn’t possible for...
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6 ways to promote positive customer reviews
Positive customer reviews are the best way to sell your products or services and promote your business. People are...
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7 Ways To Ensure Customer Loyalty
Each company goes through a number of phases where they experience ups and downs depending on how well their...
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Posts tagged with ‘Customer Service’