10 Best Practices For Customer Onboarding
A successful customer onboarding is critical to reducing churn and turning new users into loyal poduct champions. Keep these...
01Here’s How GDPR Impacts Customer Services in Your Organization
Complying with GDPR may be a concern, but good preparation can make all the difference. Here, we explore how…
Best practices for generating loyal and lasting customers
It is well-known industry knowledge that retaining existing customers is much cheaper and more efficient than finding new clients...
10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
7 things you can do for your business during COVID-19
The beginning of the pandemic put a halt to a lot of businesses and has been a driving factor...
The Ultimate Guide For Effective Warm Calling
Most sales reps rely on their inbound leads to nurture and move towards making a sale. Getting in touch...
How To Handle A Difficult Customer Over The Phone
With all businesses settling into a virtual work environment during COVID-19, it is now more necessary than ever to...
COVID-19 And Marketing – What’s The Right Message To Send Customers?
COVID-19 has affected every area of our lives, whether it is work or personal. In this unprecedented time, many...
7 skills every agent needs for customer satisfaction
Most companies nowadays have customer service centres for helping with client queries and issues. Since it isn’t possible for...
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