Call Center CRM Software

Social Media KPIs You Should Monitor
In today’s connected world, it’s nearly impossible to avoid social media. While social media has given everyone a chance...
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Boost Communications With A Great Outbound Calling Strategy
The phone rings, the customer says ‘hello,’ and the conversation begins. For decades, the humble outbound call has been...
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The Difference between Inbound and Outbound Marketing
Outbound marketing is about pushing messages out into the world, while inbound marketing helps pull people into the sales...
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Why Gathering Online and Offline Leads is Important for Lead Generation
Are your lead generation tactics only taking place online? While offline marketing might feel like a thing of the...
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The 5 Best Copywriting Skills To Convert More Leads
As a business owner, copywriting is one of the most important aspects of marketing. Whether it is product pages,...
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Lead Scoring and How To Use It in Your Call Center
Humans tend to rank things based on perceived value. Think of award show nominations or sports statistics, where people...
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5 Steps To Create The Perfect Product Marketing Strategy
KEY TAKEAWAYS A product marketing strategy aims to establish and manage your goods and services’ branding, image, differentiators, price,...
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10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
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How to write effective sales scripts for cold calling
Cold calling is a sales process most reps dread, and for good reason. It involves contacting people or businesses...
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What search terms to use to find the right CRM for your business
Using a Customer Relationship Management Software is the need of the hour, with businesses trying to reach new prospects...
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Posts tagged with ‘Marketing’