Call Center CRM Software

How to Turn Happy Clients into Brand Advocates
Table of Contents How To Turn Happy Clients into Brand Advocates What Are Brand Advocates And Why Are They...
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What search terms to use to find the right CRM for your business
Five things to look for in your CRM solution Simplified telephone integration with call tracking capabilities. Automated calling workflows...
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Social Media KPIs You Should Monitor
In today’s connected world, it’s nearly impossible to avoid social media. While social media has given everyone a chance...
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10 Best Practices For Customer Onboarding
A successful customer onboarding is critical to reducing churn and turning new users into loyal poduct champions. Keep these...
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Lead Scoring and How To Use It in Your Call Center
Humans tend to rank things based on perceived value. Think of award show nominations or sports statistics, where people...
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Here’s How GDPR Impacts Customer Services in Your Organization
Complying with GDPR may be a concern, but good preparation can make all the difference. Here, we explore how…
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5 Steps To Create The Perfect Product Marketing Strategy
KEY TAKEAWAYS A product marketing strategy aims to establish and manage your goods and services’ branding, image, differentiators, price,...
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6 Hints Your Remote Teams Aren’t Communicating Effectively
Remote working has been on the rise for a few years now and has even become a necessity during...
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10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
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Change Your Business Priorities During The New Normal Of COVID-19
Like almost all aspects of life in 2020, businesses too have been impacted severely by the pandemic. The only...
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Posts tagged with ‘Small business’