Call Center CRM Software

Social Media KPIs You Should Monitor
In today’s connected world, it’s nearly impossible to avoid social media. While social media has given everyone a chance...
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Boost Communications With A Great Outbound Calling Strategy
The phone rings, the customer says ‘hello,’ and the conversation begins. For decades, the humble outbound call has been...
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10 Best Practices For Customer Onboarding
A successful customer onboarding is critical to reducing churn and turning new users into loyal poduct champions. Keep these...
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Lead Scoring and How To Use It in Your Call Center
Humans tend to rank things based on perceived value. Think of award show nominations or sports statistics, where people...
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Here’s How GDPR Impacts Customer Services in Your Organization
Complying with GDPR may be a concern, but good preparation can make all the difference. Here, we explore how…
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5 Steps To Create The Perfect Product Marketing Strategy
KEY TAKEAWAYS A product marketing strategy aims to establish and manage your goods and services’ branding, image, differentiators, price,...
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6 Hints Your Remote Teams Aren’t Communicating Effectively
Remote working has been on the rise for a few years now and has even become a necessity during...
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10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
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Change Your Business Priorities During The New Normal Of COVID-19
Like almost all aspects of life in 2020, businesses too have been impacted severely by the pandemic. The only...
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Creating The Perfect Sales Process For Your Business
Having business processes in place for your company is one of the best ways to achieve sales and complete...
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Posts tagged with ‘SME’