Boost Communications With A Great Outbound Calling Strategy
The phone rings, the customer says ‘hello,’ and the conversation begins. For decades, the humble outbound call has been...
10 Best Practices For Customer Onboarding
A successful customer onboarding is critical to reducing churn and turning new users into loyal poduct champions. Keep these...
Lead Scoring and How To Use It in Your Call Center
Humans tend to rank things based on perceived value. Think of award show nominations or sports statistics, where people...
Here’s How GDPR Impacts Customer Services in Your Organization
Complying with GDPR may be a concern, but good preparation can make all the difference. Here, we explore how…
6 Hints Your Remote Teams Aren’t Communicating Effectively
Remote working has been on the rise for a few years now and has even become a necessity during...
10 Tips To Use CRM Telephony For Driving Sales
In today’s digital age, Voice over Internet Protocol (VoIP) services have not just become more popular, but they are...
Change Your Business Priorities During The New Normal Of COVID-19
Like almost all aspects of life in 2020, businesses too have been impacted severely by the pandemic. The only...
Creating The Perfect Sales Process For Your Business
Having business processes in place for your company is one of the best ways to achieve sales and complete...
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