The Call Center software for better inbound/outbound calling. Call us on 727 474 1407 (USA) or 01249 566010 (UK)

Video Guides

FIVE CRM VIDEO GUIDES

 

GETTING STARTED

 

Adding a field to a Panel or Tab

Adding a field to a Panel or Tab

How to add a field to a Panel or Tab

Watch Now

CallPro Lite Overview

CallPro Lite Overview

An overview of CallPro Lite

Watch Now

Create Additional Fields

Create Additional Fields

How to create Additional Fields

Watch Now

 

Create a Response

Create a Response

How to create a Response

Watch Now

Create an Account

Create an Account

How to create an Account

Watch Now

Creating a new User

Creating a new User

How to create a new User Profile

Watch Now

 

Creating and Assigning a New Owner

Creating and Assigning a New Owner

Steps to create and Assign a New Owner

Watch Now

Default Owners, Statuses and Projects

Default Owners, Statuses and Projects

How to configure default Owners, Statuses and Projects

Watch Now

Importing

Importing

How to Import data

Watch Now

 

ManagePro Lite Overview

ManagePro Lite Overview

An overview of ManagePro Lite

Watch Now

Overview on Getting Started

Overview on Getting Started

A quick how to on Getting Started

Watch Now

What is a CRM?

What is a CRM?

Definition of what a CRM is

Watch Now

GETTING DEEPER

 

Adding Attachments to Documents

Adding Attachments to Documents

How to add Attachments to Documents

Watch Now

Clearing a Database Area

Clearing a Database Area

How to clear a Database Area

Watch Now

Copying Area settings

Copying Area settings

How to Copy Area settings

Watch Now

 

Creating and Managing Alarms

Creating and Managing Alarms

How to Create and Manage Alarms

Watch Now

Creating a Callguide

Creating a Callguide

How to create and configure Callguides

Watch Now

Creating a new Database Area

Creating a new Database Area

How to create a new Database Area

Watch Now

 

Creating a Script

Creating a Script

How to create and configuring a Script

Watch Now

Creating a Query

Creating a Query

How to create and configuring a Query

Watch Now

Deleting and Deactivating Database Areas

Deleting and Deactivating Database Areas

How to Delete and Deactivate Database Areas

Watch Now

 

Duplicating a User Profile

Duplicating a User Profile

Setting Mandatory Fields

Watch Now

Mandatory Fields

Mandatory Fields

Setting Mandatory Fields

Watch Now

New Account already exists

New Account already exists

How to resolve a ‘New Account already exists’ error message

Watch Now

 

Sorting Additional Fields

Sorting Additional Fields

How to sort Additonal Fields

Watch Now

DATA, STATISTICS, REPORTING AND EXPORTING

 

Adding Attachments to an Account

Adding Attachments to an Account

How to add Attachments into an Account

Watch Now

Adding Fields to the Account List view

Adding Fields to the Account List view

How to use add new Fields to your Account List view

Watch Now

Additional Fields

Additional Fields

How to create Additional Fields

Watch Now

 

Assigning

Assigning

How to use the Assign function

Watch Now

Assigning data to Salespeople by postcode

Assigning data to Salespeople by postcode

How to Assign data to Salespeople by postcode

Watch Now

Changing the print document

Changing the print document

How to change the document used when printing

Watch Now

 

Contact History Export

Contact History Export

How to Export Contact History data

Watch Now

Contact information

Contact information

How to add more Contact information

Watch Now

Creating a Dashboard

Creating a Dashboard

How to create and configure a Dashboard

Watch Now

 

Creating and allocating Owner Teams

Creating and allocating Owner Teams

How to create and allocate Owner Teams

Watch Now

Deduplicating

Deduplicating

How to Deduplicate data

Watch Now

Exporting

Exporting

How to Export data

Watch Now

 

Formatted Report

Formatted Report

How to create a Formatted Report

Watch Now

Importing new Accounts

Importing new Accounts

How to Import brand new Account

Watch Now

Lead Scoring

Lead Scoring

How to setup Lead Scoring

Watch Now

 

Quick Backup

Quick Backup

How to use the Quick Backup feature

Watch Now

Reports and functions

Reports and functions

How to View, Download and Print Reports

Watch Now

Scheduled Reports

Scheduled Reports

How to scheduled a Report

Watch Now

 

Searches and Filtering

Searches and Filtering

How to use the Search and Filter functions

Watch Now

Setting up a new Owner

Setting up a new Owner

How to configure a new Owner

Watch Now

Useful Controls

Useful Controls

Useful Controls to use in the system

Watch Now

 

User Statistics

User Statistics

How to view User Statistics

Watch Now

EMAIL CAMPAIGNS

 

Adding Trackable Links to Email Campaigns

Adding Trackable Links to Email Campaigns

How to add Trackable Links to an Email Campaign Document

Watch Now

Assigning to an Email Campaign

Assigning to an Email Campaign

How to Assign Contacts to an Email Campaign

Watch Now

Email Campaign Documents

Email Campaign Documents

How to create an Email Campaign Document

Watch Now

 

Email Campaign Overview

Email Campaign Overview

A quick overview on how to create an Email Campaign

Watch Now

Email Server Settings

Email Server Settings

Configuring Email Server Settings

Watch Now

GDPR Detailed Email Tracking

GDPR Detailed Email Tracking

An overview of GDPR related Email Tracking

Watch Now
OTHER VARIOUS TASKS

 

Auto Dial

Auto Dial

How to setup Auto Dial

Watch Now

Calculating Distance

Calculating Distance

An overview of how to Calculate Distances using the system

Watch Now

Click to Dial

Click to Dial

How to use Click to Dial

Watch Now

 

Deleting browsing settings

Deleting browsing settings

How to delete your browsing settings

Watch Now

Gamification

Gamification

An introduction to Gamification

Watch Now

Gamification setup

Gamification setup

How to setup Gamification

Watch Now

 

GDPR Deleting Accounts

GDPR Deleting Accounts

An overview of Deleting Accounts for GDPR

Watch Now

GDPR Privacy Details

GDPR Privacy Details

An overview of GDPR related Privacy Details

Watch Now

Mail merge

Mail merge

An overview of how to do a Mail Merge

Watch Now

 

Website Tracking

Website Tracking

How to setup Website Tracking

Watch Now